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Maintenance/Repairs
Proper maintenance leads to faster rentals and lower tenant turnover. Our tenant online platform allows tenants to submit maintenance and repair requests anytime, anywhere. We have long-term partnerships with reputable and reasonably priced maintenance and repair professionals, who are usually quick to respond and work diligently. Our collaborative efforts ensure that your property is always kept in good condition. If the maintenance estimate is high, we will communicate with the landlord and, except in emergency situations, will only proceed with repairs after obtaining the landlord’s approval.
Once repairs are completed, we confirm the results with both the maintenance personnel and the tenant. If the tenant is dissatisfied with the outcome or identifies additional issues, we will address them promptly and provide necessary corrective measures. In addition to handling tenant maintenance requests, the management company also conducts regular preventive maintenance to reduce repair needs and extend the life of the property.